Customer Testimonials

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DealerRater Jun 12, 2021

Daniel Jordan was awesome! So awesome, he sold us 2 cars! The whole process from start to finish was super smooth even through finance! I will recommend your dealership & Daniel to anyone I know looking for a car!

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DealerRater May 28, 2021

Jorge was super friendly and was able to get me in my new car relatively quickly and painlessly. Ill certainly recommend Bill Luke Tempe to my friends.

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DealerRater May 25, 2021

Matt was very understanding!!! No pressure..clean and smooth process. Other sales person was very helpful, clean dealership. Matt never question my needs and having a salesperson just to listen make this a great experience.

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DealerRater May 14, 2021

This was the easiest dealership I have worked with. I was in and out in about 2 hours. Jorge Díaz was efficient but also made sure that everything was covered at the best price in town. I highly recommended you see Jorge Díaz! ~Adriana, Happy Customer 🙂

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DealerRater Apr 29, 2021

George was great! Very informative and knowledgeable about the vehicles that are being offered. Took the car for a test drive, loved it! No pressure sales.

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DealerRater Apr 24, 2021

Matt is awesome!! He took his time with us. No pressure. Answered all our questions. He was straightforward and kind. We will come back because of Matt and his manager, Doug Moore, as well.

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DealerRater Apr 19, 2021

James was wonderful and couldn’t have made it a better experience. Treated us like family and made it a great experience for everyone involved

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DealerRater Apr 19, 2021

Gorge was so helpful and made the whole experience very easy. He took his time to explain everything in a way it made sense to me was very patient. Very happy with my new car 🙂

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DealerRater Apr 16, 2021

My experience in acquiring a pre-owned 2018 Alfa Romeo Giulia TI Sport from the Bill Luke dealership in Tempe, AZ was excellent all around. Salesperson Daniel Jordan was thorough, professional and detailed. I greatly appreciated that I was treated fairly and respectfully by Daniel as a walk-in. Joe in Finance was great to work with as well.

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DealerRater Apr 5, 2021

We had an excellent experience at Bill Luke Tempe with Jorge D. We spent two weeks trying to chase down a specific used vehicle we were looking for. This meant trips all over the valley to be bait and switched dealer after dealer, gimmick after gimmick. Finally, after a recommendation from a friend, we checked Bill Luke Tempe and they actually had two of the same model we were looking for. We parked and walked around the lot without being hounded by sales until we were ready to speak with someone. That's when we met Jorge who was more ...

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DealerRater Mar 26, 2021

We had a very pleasant experience purchasing a vehicle from your dealership, we were treated very well and taken good care of by Jermel who is very professional , very easy to talk with. Would definitely do business with you again.

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DealerRater Mar 22, 2021

Dealership was clean and organized. Fernando was friendly and very helpful. Process took about 2.5 hours so it could have been shortened up abit. Overall good experience and fair price. Would recommend.

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DealerRater Mar 15, 2021

Jorge was phenomenal throughout the process. He made the experience at Bill Luke Tempe a pleasant one. He was very attentive to our needs and ensured we were getting the best deal.

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DealerRater Mar 8, 2021

Jorge was very helpful in the entire process and showed me a couple cars I had in mind. Explained everything to me in detail as well.

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DealerRater Mar 7, 2021

Had great service and ice. We got everything we wanted and needed. He went above and beyond for us. A 10\10 experience would recommend.

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DealerRater Mar 7, 2021

Steve was knowledgeable, personable and patient. Pleasant experience! No pressure applied. Good communication. Helpful in finding a great deal within the price range I was wanting.

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DealerRater Feb 24, 2021

Daniel Jordan was great! He was courteous, polite, informational and knowledgeable. We would recommend him always. We bought our first Fiat from Bill Luke five years ago and it still has great service

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DealerRater Feb 20, 2021

Chandler is the best. Made the process so easy and quick. I also felt like I made a friend in him. Definitely recommend Chandler, he will take care of you.

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DealerRater Feb 7, 2021

Bud was an awesome salesman to work with! No sales-y BS, just a knowledgeable genuine person who helped me get in a new vehicle quickly. I was fully prepared to deal with the usual dealership antics, and was pleasantly surprised that I didn’t have to here! Highly recommend.

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DealerRater Feb 7, 2021

ANDREW TREJO and JOSH JEWETT went above and beyond. Both were professional and very easy to work with. Accommodating and patient with an extremely picky customer (me). Highly recommend A++++

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DealerRater Feb 2, 2021

Excellent service from Bill Luke Tempe. I’m so glad I decided to buy from them. The entire process was quick, smooth and transparent. Adam West is the best salesman I’ve worked with. He was professional and knowledgeable, and made us feel comfortable throughout the transaction (even working on his day off) Thanks also to Steve Sprute (Sales Manager) for going the extra mile to help us. You have earned my future business and referrals for sure.

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DealerRater Jan 30, 2021

Bud did a great job in working with us on our car purchase. certainly a masterful salesperson! He sold us, my wife and me, with his down to earth and world savvy attitude. Thank you!

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DealerRater Jan 24, 2021

Jorge was fantastic to work with! From beginning to end, he was great to work with, very friendly and made the process straight forward and easy! I would definitely recommend working with him!

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DealerRater Jan 24, 2021

Jorge Diaz did an outstanding job; he is friendly and not high pressure, and worked very hard to help us. We would recommend him to our friends!!!

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DealerRater Jan 19, 2021

Ted did a great job, I like him a lot. Very laid back which I prefer in a car salesman , I would absolutely recommend this place and Ted

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DealerRater Jan 8, 2021

Chandler was great. Please go see him. He’s awesome. He was very easy and not pushy. He let me take my time and chose the beat fit

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DealerRater Jan 5, 2021

Daniel Jordan was very patient with us and was not pushy. He let us make the choice not like other salesman who push you to something else.

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DealerRater Jan 4, 2021

Jermal was a great car sales man!! fast and easy process!! Im a first time car buyer and he is the one to go to when you don't know what to really get but you want a affordable payment. I love my Hyundai sonata and I love Bill Luke Tempe and there amazing team they all work together.

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DealerRater Dec 18, 2020

Super friendly, helped me get a great deal on a car. They were really kind and willing to negotiate on price. Super friendly customer service. I’m overall genuinely satisfied. Jorge Diaz helped get a good price and the sales manager also helped me a ton.

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DealerRater Dec 18, 2020

Jorge Diaz sold my son his first car. He was very helpful and very patient. He went the extra mile to make sure that it was a great experience for him. Thanks Jorge!

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DealerRater Dec 14, 2020

In and out in quickly, no hassles. Absolutely no hidden fees. Chandler even brought the car to me. Will refer everyone who needs a used car or new Alfa-Fiat.

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DealerRater Nov 28, 2020

I went to look at a couple used vehicles and Jorge greeted us and was super helpful and made the whole experience so easy. I love the car and the deal we got! Awesome customer service and so glad we found Bill Luke. I’ve heard great things about this dealership and definitely didn’t disappoint!

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DealerRater Nov 24, 2020

Jorge was very helpful and knowledgeable with the purchase of our vehicle. He was patient and gave us time to discuss together as a family.

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DealerRater Nov 19, 2020

My salesman Chandler Phillips was very knowledgeable and really friendly and is the main reason I decided to buy from Bill Luke. To wrap things up I met Alex Aaslid in finance. He truely did care about helping me and made it feel like we had been friends for years. I encourage anyone who visits this dealership to ask for both of these guys!

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DealerRater Nov 19, 2020

Jorge got me in and out with the car I wanted great service. I paid the price I wanted and he had a lot of knowledge on the car

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DealerRater Nov 16, 2020

Thank you Chandler Phillips for a very relaxed no pressure buying experience. We will be recommending you and Bill Luke Tempe to our friends and family.

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DealerRater Nov 7, 2020

Daniel Jordan (Sales) & Tommy Ryan were top-notch! No games just great service and best sales experience I've had yet a a dealership! Thank you!

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DealerRater Oct 30, 2020

Phenomenal experience at Bill Luke Tempe. Quick, efficient, and easy. I found my dream car for a great price and Chandler, our sales rep, was all around great. Definitely recommend going here if you want a smooth and quick car buying experience.

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DealerRater Oct 28, 2020

Jorge was so easy to work with. We didn't mean to negotiate a deal, but he was great at listening to our needs and making it happen. We left so happy with the sale. Jimmy was also great at helping us understand our additional options and was able to offer a great deal for an extended warranty.

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DealerRater Oct 20, 2020

George and this dealership was great I was blown away by the great customer service and how friendly the staff and everyone was best experience.

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DealerRater Oct 18, 2020

Working with Jorge was a great experience. He was a great help with finding the right vehicle for me that suits my price range as well as preference!

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DealerRater Oct 18, 2020

Jorge Diaz was fantastic at helping me and my son purchase a vehicle. Quick in and out. Also gave us a great value on our trade in. Outstanding service!

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DealerRater Oct 11, 2020

Jorge Diaz was really easy to work with and willing to go above and beyond to get a good deal on the car I was purchasing.

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DealerRater Oct 4, 2020

Jorge Diaz and the team at Bill Luke Tempe we're AMAZING!!!!!! THANKS GUY'S... THE ONLY PLACE WE'LL EVER GO MOVING FORWARD!!! Thanks again

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DealerRater Oct 4, 2020

Amazing experience! Jorge Diaz is a rock star, the entire team was patient, respectful and honest. If you’re a single woman and have been treated poorly at other dealerships, this is the place to go!

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DealerRater Oct 4, 2020

Daniel Jordan was very helpful and informative at Bill Luke Tempe. Definitely an enjoyable experience buying a pre-owned vehicle. Worked with me on my trade in to help me get the price I was looking for.

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DealerRater Oct 1, 2020

I want to thank everyone at bill Luke for staying passed their closing hours waiting for me to finish my deal and for being very understanding that I drove 3 hours to get to the dealership, and a special thank you to Jermel Parson for helping me out with a good deal. Definitely the best deal on an Alfa Romeo I looked everywhere but Bill Luke had the best one.

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DealerRater Sep 28, 2020

Nothing but great experiences with this location! Will continue to do business with them. No hassle with them, very friendly service! I was in and out with no trouble!

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DealerRater Sep 26, 2020

Dan was great. Got us in and out with what we wanted. Took about two hours flat. No pressure. Great finance and I love the computer

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DealerRater Sep 25, 2020

Great service! Chandler was a very informative and guided me throughout the paper process for my new vehicle. Staff was very professional and answered all my questions.

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DealerRater Sep 25, 2020

Bought a car from Chandler at Bill Luke Tempe. He was courteous and very helpful. My husband and I enjoyed the no pressure environment. I also have to say we worked with Tommy on financing. He was also very pleasant and knowledgeable. All around a great experience.

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DealerRater Sep 25, 2020

Recently bought a used Nissan SUV From Bill Luke. I worked with Bud who was a true professional. I went up twice as I was not able to come to a deal on the first trip due to some negative equity issue. Bud was a true professional, extremely realistic, and did not play any of the typical games such as keeping keys or running credit. He was up front about values and did a great job. I highly recommend working with him. The first paperwork process was quick and efficient with no pressure.

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DealerRater Sep 18, 2020

Steve Cox and the rest of the staff took good care of us and will take care of you, too! Give them a call today!

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DealerRater Sep 17, 2020

Jorge Diaz at Bill Luke is awesome to work with! Super friendly, efficient and not salesy. He got me exactly what I was asking for to ensure I could make an informed/good decision. Process was super easy and quick. Highly recommend this dealership. Sales manager and finance were great as well.

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DealerRater Sep 11, 2020

This was my second time purchasing a vehicle from Bill Luke Tempe. I worked with Horea Silvas and would highly recommend him and this dealership to anyone looking for a pleasurable car buying experience. Fast, courteous and honest. Thank you!

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DealerRater Sep 5, 2020

Jorge Diaz was very helpful and made the process easy! He answered all our questions. I love my new car! Ask for Jorge when you stop in!

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DealerRater Sep 5, 2020

Great experience with Jorge Diaz. None of the usual car salesman tactics and a fair price on the trade in. Ask for Jorge when you stop in!

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DealerRater Sep 5, 2020

Thank you Jorge Diaz for the great experience we came in wanting a payment of 200 dollars and you beat it great job Jorge Diaz

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DealerRater Aug 28, 2020

Bruce Mortensen was fantastic. Extremely knowledgeable and able to answer all our questions. We are walking away with a car. Thank you so very much!

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DealerRater Aug 23, 2020

Bruce was fantastic to work with! He listened to what I wanted and was professional and courteous. He was honest and sincere. Hard to come by these days!!

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DealerRater Aug 17, 2020

Great experience with Bruce. Was able to get in and out and get everything we wanted and needed done in good time. Super friendly and knowledgeable. Thank you!

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DealerRater Aug 16, 2020

Bruce was by far the best salesman I have ever dealt with! He is extremely knowledgeable and made the buying process a breeze from start to finish! My entire experience with Bruce at Bill Luke Tempe was awesome, saving me so much time and would highly recommend!

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DealerRater Aug 15, 2020

Cordial reception, easy to see and test vehicle in which I was interested. Daniel answered all my questions and gave me a very workable deal.

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DealerRater Aug 15, 2020

I was very happy with my experience at Bill Luke, I worked with Daniel Jordan, he was very helpful and had answers to all my questions. Was very happy with the customer service and the vehicle I purchased. Would definitely we recommending this dealership.

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DealerRater Aug 11, 2020

Bud Thomas is the perfect car salesmen. He’s patient and gives you space when you need it, but he will also do whatever he can to make your car buying experience pleasant and enjoyable! My friend had recommended him to me and I will now recommend him to my family and my friends! He found the perfect vehicle for me and walked me through how the vehicle works before I drove off the lot with my new car! Thank you so much Bud! Continue being amazing!!

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DealerRater Aug 10, 2020

Daniel Jordan took great care of us went over the systems in car. We were met in a timely by person I had called and set up an appointment with- Bill

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DealerRater Aug 9, 2020

Stopped in to look at a preowned car we saw online. We were greeted and shown the car. Took it for a test drive. No pressure or haggling. Gave us all the facts and figures needed to make a decision. Very helpful and honest. Bought the car and ate very satisfied with the experience.

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DealerRater Aug 8, 2020

Jorge Diaz was great to work with! Answered all questions and is real personable!! Selection of vehicles was better than other dealerships. Very sainitary throughout the dealership. Thanks!

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DealerRater Aug 7, 2020

Excellent service and extremely happy with our new car purchase. Jorge was outstandingly to work with and the Bill Luke Dealership provided great financing options.

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DealerRater Aug 5, 2020

Wow, what a great car buying experience. Steve Cox was great, Steve Sprute (sales manager) and finally Troy Ryan in finance. Truly an easy and exceptional experience!! Highly recommend this team

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DealerRater Aug 3, 2020

Thank you Steve! I do appreciate your patience, and your time. Great service was in and out quickly. Had no trouble showing me numbers. All staff had really good attitude. Definitely will recommend.

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DealerRater Aug 2, 2020

Buying my car today was really easy. Thanks a million, Horea Silvas! If I ever need another car I'm coming right back to Bill Luke.

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DealerRater Aug 2, 2020

For as much as I hate going to car dealerships and dealing with sales people who treat you like your the next “sale” I did NOT feel that way at all about this dealership. I was buying my first sports car and Steve Cox and the finance manager Jen made me feel happy, comfortable about the process. My ONLY change would be I wish they were a little bit more excited for me because I wasn’t sure when I was safe to celebrate my new purchase, but other than that definitely a 5 star experience

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DealerRater Aug 2, 2020

Really worked with me and made it happen! Didn’t pressure me or rush me into buying it. The choice was mine and he respected that

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DealerRater Aug 2, 2020

Great experience - and I have had less food ones before. Bruce Mortensen was an outstanding sales agent and everyone was friendly. Clean, comfortable dealership too

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DealerRater Jul 28, 2020

Jorge was amazing quick and easy transaction! Very great pricing! Easy financing. Clean environment. We would shop here again for sure! They have so much inventory new and used

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DealerRater Jul 27, 2020

Seemed like he knew what he was doing. Was a little bit higher than I expected but turned out good overall. Good experience, and excited to pick up the car.

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DealerRater Jul 27, 2020

Bruce Mortensen sold us a used Ram Bighorn today. He was extremely helpful and was able to put us into the vehicle we not only wanted but one we liked even more than we anticipated.

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DealerRater Jul 23, 2020

One of my best experiences in purchasing a vehicle. I recently purchased my 3rd vehicle from here. I have worked with salesman Bud twice. He is actually part of why they got my 3rd sale. Bud is a great sales guy to work with he is attentive, listens to your wants/needs in a vehicle, answers any questions you have before and after the sale, and works with and for you not against you. He took his time with me while looking at vehicles to make sure I got what I wanted and needed in a vehicle and price as ...

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DealerRater Jul 23, 2020

That was without a doubt the fastest easiest car purchase I have ever had. I want to thank you guys at bill Luke for getting us our new car to the family and also A special thanks to Steve Cox who helped us with the Purchase and helpingMake this made the transaction easy and simple and quick enjoyable.

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DealerRater Jul 20, 2020

I have dealt with Bill Luke for four cars. I have found them to be low pressure and the service was excellent. Daniel Jordan and Bud were very accommodating. I would obviously recommend them since I keep coming back.

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DealerRater Jul 20, 2020

Daniel Jordan at Bill Luke Alfa Romeo was awesome and helpful. We picked up a brand new Stelvio at a great price. Couldn’t ask for more.

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DealerRater Jul 19, 2020

My experience with Bruce Mortensen was fantastic. He was personable and knowledgeable. I give him a 10. It was a real pleasure working with Bruce

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DealerRater Jul 18, 2020

Best selection of cars and never stressful to buy. Bud Thomas is the best salesman to see. He'll Find exactly what you like and makes it fun. I'll keep coming back.

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DealerRater Jul 16, 2020

Daniel was excellent. He is very knowledgeable in cars and gave me very advices. He was courteous and polite. He also helped me with car insurance.

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DealerRater Jul 16, 2020

Steve Cox was amazing! The whole experience from start to finish was seemless. I got everything I asked for and Steven. Thank you Steve for putting up with me. God bless you.

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DealerRater Jul 15, 2020

Bruce was GREAT! Got the best deal on a benz, no hassling or pressure throughout my purchase either. Super friendly and courteous with all the covid craziness going on. Thank you Bruce for everything!!

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DealerRater Jul 13, 2020

No hassle,friendly salesman,large inventory. Daniel was very helpful and not pushy which was very welcome since all the other dealers were very much the opposite

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DealerRater Jul 4, 2020

Very pleased with my purchase from start to finish at Bill Luke. So fortunate to have worked with this dealership. Drove from San Diego to purchase a truck. Carolyn was able to assist us from the comfort of our home. Jorge did an amazing job once we arrived to purchase. He went above and beyond to make the experience as smooth as possible!

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DealerRater Jul 2, 2020

From the very start I was impressed with the professionalism of BLAINE before getting to the dealership. He wasn't pushy and helped set me up in getting in to look at the cars. Upon arriving we were then helped by Jorge who was also very kind and professional. We definitely appreciated his honesty. He didn't bs a question that was asked. Helped us get a deal on our suv. And never once made me feel pressured. Thank you both for helping us out.

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DealerRater Jul 1, 2020

Bruce M. was such a treat to work with. He was direct, transparent and listened to all my questions and vehicle needs. I highly recommend working through Bruce... I will definitely get him set up with my partner for our next car buying needs. Thank you Bruce for giving me such a great first car buying experience!

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DealerRater Jun 28, 2020

Bruce Mortensen was a pro. No time wasted getting the deal done and very courteous. He went out of his way to make sure I had the info I needed.

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DealerRater Jun 21, 2020

Great, stress free experience. Saw the vehicle I wanted online, met Bruce at the dealership, bought it and was out pretty quick. Safe environment, everyone had masks and hand sanitizer available. I would buy here again.

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DealerRater Jun 17, 2020

Jorge was wonderful. I really enjoy the experience I had at bill luke Tempe. He was professional and friendly. And even laughed at my lame jokes. Thank you for a great experience:)

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DealerRater Jun 14, 2020

Jorge was a honest no bs would buy another car from him. Had a great experience. definitely recommend doing business with him and the dealer ship even the finance person was amazing

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DealerRater Jun 14, 2020

In the market for a used Nissan Altima. Website had good pictures and descriptions. Fleet dealers were quick to provide answers to whatever questions I had. Went in to test drive a 2019 Altima and trade in my 2011 Nissan Frontier. Worked with Tony Cole who was very knowledgeable. We had some Covid concerns and wanted a test drive without dealership personnel cramping our style. Tony was able to arrange that. When my trade in offer came in I thought it was very fair and he explained the ins and outs nicely. I had a previous accident with the vehicle, but still ...

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DealerRater Jun 14, 2020

Super informative and honest! Im big about honestly especially when I’m purchasing anything big. Thank you Jorge for being that and much more. You were very helpful!

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DealerRater Jun 13, 2020

Jorge Diaz was dry very very nice and super duper helpful. Gave us a good price on my truck. Very personable and funny. Thanks Jorge!

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DealerRater Jun 12, 2020

Just purchased a used vehicle through Bud Thomas here and had a great experience. Bud was upfront, honest and very communicative during the entire process. Once we reached an agreement on my trade value, it only took an hour to knock out all the paperwork. I would not hesitate to return or recommend Bud to anymore looking for a fair deal! Thanks guys!

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