Customer Testimonials
Last weekend, I purchased my car through Bill Luke Tempe. My experience with themhas been nothing short of AMAZING. Upon my arrival, I was greeted by Horea Silvas. I knew exactly what I wanted when I arrived. I was wavering between two very different vehicles, and they both happened to already be at the front. Horea was so patient with me and really helped put things in perspective so I was making the best decision for ME. He showed me all of the mechanics of both vehicles (he is so knowledgeable) and when I made my decision,he made sure I was comfortable in it before I left with it. He is top notch!!! I can honestly say Horea felt like family to me. Several others went out of their way to introduce themselves to me and congratulate meon my new car! Jay was also OUTSTANDING. As soon as you pull in, they are there to greet you with a smile and a handshake. The GM Jamie Modisett should be recognized for the service he and his team provide. I am in Customer Service / Business Management as well, and excellence in customer service can be hard to find, but look no further with Bill Luke Fiat Tempe. I will refer all of my friends and family to them.
Last weekend, I purchased my car through Bill Luke Tempe. My experience with them has been nothing short of AMAZING. Upon my arrival, I was greeted by Horea Silvas. I knew exactly what I wanted when I arrived. I was wavering between two very different vehicles, and they both happened to already be at the front. Horea was so patient with me and really helped put things in perspective so I was making the best decision for ME. He showed me all of the mechanics of both vehicles (he is so knowledgeable) and when I made my decision, he made sure I was comfortable in it before I left with it. He is top notch!!! I can honestly say Horea felt like family to me. Several others went out of their way to introduce themselves to me and congratulate me on my new car! Jay was also OUTSTANDING. As soon as you pull in, they are there to greet you with a smile and a handshake. The GM Jamie Modisett should be recognized for the service he and his team provide. I am in Customer Service / Business Management as well, and excellence in customer service can be hard to find, but look no further with Bill Luke Fiat Tempe. I will refer all of my friends and family to them.
Went online. Picked out a few cars my daughter liked. Went through financing online. Simple. Went to the dealership and was done in two hours.
This is my 5th vehicle from Bill Luke. My sales man this time was Jay Williams. He was friendly, knowledgeable , and most importantly he was not pushy. He did everything I asked of him. Great guy. Also the entire process was roughly 2 hours and that is because I couldn't decide between the truck or suv.
Bud made the experience wonderful it was dealing with a old friend I highly recommend bill luke
My Husband & I had a Wonderful experience purchasing our new Jeep Grande Cherokee Overland!! Bud was our Salesman & he was great! Knowledge, experience & personality were fabulous! I enjoyed working w/ Bud!! Anthony in Finance was as Wonderful! Thanku for such a great car buying experience! We will highly recommend Bill Luke Tempe in the future. Thanks again!!
Awesome dealership! Tony Cole is the man to go to. He provides ultimate customer service and will try his best to help you in any way.
My wife and I whent to Bill Luke Fiat to purchase a used mini van as our family’s primary vehicle. We were treated with respect and sincerity from all of the employees we came into contact with at Bill Luke. Shawn and Adam we honest and easy to talk to and we did not feel under pressure at any time from either salesmen. They both were helpful to answer any questions and took care of any needs we had during the whole buying experience. We were given a fair price and have not buyers remorse. Thanks Bill Luke, if we need another vehicle in the future we will come see you first.
My car buying experience at Bill Luke Tempe was one the better car buying experiences I have had (I have had plenty as I am a senior ) Bruce Mortensen was so professional and accommodating as he went above and beyond even helping to remove a few items from my trade in vehicle. He is an awesome sales person and I will recommend him and Bill Lukes to anyone when the opportunity presents itself.
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